Elise Doherty

FYI - Got in touch with the developer of the Carbon Copier app and they had to take it down as ZenDesk is deprecating the http targets required for the app to work. So that's one option less for us. 

Thanks @..., I must say I didn't go through all the pages. Quite happy to spend $5 on making the life of even one key customer easier.

Sounds like this app requires to manually set up the 'create target' feature so not sure what it does that the manual work doesn't do?

TIA!

Hi! Looks like this was in beta over 10 years ago - do we know why it didn't go forward?

Looks like a lot of customers are interested and the workarounds are very "hacky".

Thanks!

This would be so useful! Found a similar feature that was beta in 2008 with no update since 2009...

Hi!

Do I understand from the last section that you could simply add the option to rate in the email informing customers that their ticket was solved instead of as a separate ticket?

Thank you in advance!

Best,