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Vivian Piloto you can implement this by adding some html & javascript code in the article_page.hbs template of your help center theme. Alternatively, the Help Center Analytics app provides this f...
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Hi everybody, I'm planning to implement the find & replace function across multiple articles in my new Zendesk app: Help Center Manager. It's still work in progress but please register your interes...
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Hi everybody, I'm pleased to let you know that the Help Center Export app was approved by Zendesk and it's available now on the Apps Marketplace. You can give it a try here.
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Hi everybody, I've been working on an app that allows you to export a list of all articles in Zendesk Guide. It also exports the broken links & images for each article.It is available on Zendesk's ...
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Angie Schrader The Help Center Manager app can help you export articles to PDF, as well as Word and HTML. Check it out and see if it does what you need.
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SP Bhattacharya there is an app I've built called Auto Remove Attachments on the marketplace that does exactly this: automatically redacts attachments from tickets older than a period of time. More...
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Ivy Gilbert having the same article visible in multiple help centers isn't possible in Zendesk Guide. The closes you can get is to you use the Help Center Manager app to deep copy articles from one...
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+1 not being able to get articles in review makes it risky to do any changes to the articles body via the API. Such change will overwrite previously made changes while the article was in review.
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Hi everybody, I am planning to release this (reset votes for articles) in the Help Center Manager app soon, along with a rich set of analytics to help you evaluate and track Help Center and article...
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Thank you Flair Customer Support for the mention.Yes, I am working on making Zendesk KB collaboration easier between team members. This will be a new feature part of the existing Help Center Manage...