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1. Community
2. Feedback - Help Center (Guide)
3. There is no way to check for broken links in Knowledge Center

I am working on an app that enables you to export a list articles and all the links within each article. The broken links & images are automatically detected and highlighted in the export. I'm also...

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• sorin
• Erstellt 6. Mai 2021 11:50
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1. Community
2. Feedback - Help Center (Guide)
3. Knowledge Capture App: Customizing preview (what data is displayed)

Hi all, We've been working on an app lately that is planning to address the preview limitations mentioned in this thread. The app is available on Zendesk's apps marketplace and you can give it a fr...

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• sorin
• Erstellt 27. April 2021 10:16
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Knowledge Center app should also search for "in progress" articles

Hi Kalle, We've been working on an app lately that is addressing the search-related limitation you mentioned in this thread: agents can search for both draft and public/finished articles. The app i...

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• sorin
• Erstellt 27. April 2021 10:12
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1. Community
2. Feedback - Help Center (Guide)
3. Ability to copy Anchor/Jump links in the Knowledge Capture Tool

Hi all, We've been working on an app lately that is addressing the linking limitation mentioned in this thread: linking sections within an article. The app is available on Zendesk's marketplace and...

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• sorin
• Erstellt 27. April 2021 10:10
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Add a category filter on the Knowledge Capture app

Hi everybody, We've been working on an app lately that is aiming to address the search-related limitations mentioned in this thread. The app is available on Zendesk's apps marketplace and you can g...

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• sorin
• Erstellt 27. April 2021 10:04
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Report on Article Links

Hi everybody, I am working on an app that enables you to export a list articles and all the links within each article. The broken links & images are automatically detected and highlighted in the ex...

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• sorin
• Erstellt 27. April 2021 09:07
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Ability to export filtered list of articles from Manage articles

Hi everybody, I am working on an app that enables you to export a list of Help Center articles to CSV.It will be released soon, at no cost for all the requests coming from this thread.You can regis...

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• sorin
• Erstellt 27. April 2021 08:52
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1. Community
2. Feedback - Ticketing System (Support)
3. Customize search results columns

Marc, $5/agent/month I published the price on the website as well

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• sorin
• Erstellt 30. März 2021 13:49
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Customize search results columns

Marc, thanks for pointing this out. The marketplace listing doesn't allow you to specify a price unless you also use Zendesk for payments, which we don't yet. That's why many apps are listed as fre...

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• Erstellt 30. März 2021 13:29
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Customize search results columns

I've recently built this search app that might help some of the folks in this thread. It helps support team members quickly search and reuse information from historical Zendesk tickets.

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• sorin
• Erstellt 30. März 2021 07:16
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