Tomer Ben-Arye
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Neueste Aktivität von Tomer Ben-Arye-
support for negative/blank search
Hi As per this discussion, I'm creating this feedback. I'm trying to search for users w/o a specific prefix ( a prefix ZD insert automatically when there is a new call in ZD TALK ) (note there is a...
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Solved ticket with missing mandatory fields - ability to edit it EVEN if some custom fields do not exist/are filled
What do we know? a CUSTOMER can resolve a ticket (see pic below) w/o filling the needed fields that an agent needs to fill, so, there is an (internal) API to do so. What do we need? A solut...