System

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Setting up the search crawler

We are using an eccommerce platform that has their site index as storename/xmlsitemap.phplooks like this requires it to be .xml? google crawler has no issue with our sitemap. What can i do?

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• System
• Erstellt 15. September 2023 18:34
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Adding the article date to the Article List page

Works Great. Thank you!

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• System
• Erstellt 17. September 2021 15:43
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Adding the article date to the Article List page

@... Hi Ifra, That's fantastic. The code you provided works exactly how i was hoping initially. I did run into an issue when I tried to add the medium-sized time stamp (Picture included). do you kn...

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• System
• Erstellt 16. September 2021 17:40
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Hey @Nicole S. - Community Manager (who can't be tagged),   I appreciate that you have asked the product manager for this area to offer an official update. Do you have any idea when we might expect...

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• System
• Erstellt 30. September 2020 16:59
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

I have the same question. Maybe @... can shed some light on if this is an official response. It would be great to have something a little more definitive here. Will it be this year, next year? Who ...

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• System
• Erstellt 29. September 2020 16:44
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Steve makes a great point. Not a single response from an official Zendesk representative is probably the most frustrating part.

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• System
• Erstellt 25. September 2020 15:45
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

+1 I'm beyond shocked this isn't a feature in Zendesk.. This is a staple and straightforward feature that all your competition has..CAN SOMEONE AT ZENDESK PLEASE TAKE THIS REQUEST SERIOUSLY? Get th...

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• System
• Erstellt 22. Januar 2020 22:27
• 7 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Auto Answer / Auto Accept Feature in ZD Talk

Hey Zendesk team,   Is a feature like this on the product map? any updates on opening the API?  We are finding a need for an autoanswer feature as well.   Would love to hear from you on this.

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• System
• Erstellt 20. November 2019 19:44
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Erase tags

+1 for requesting this feature. Only a month into the product and typo tags are killing me :(

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• System
• Erstellt 3. Juli 2019 19:04
• 1 Stimme