Alan
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Alan hat einen Kommentar hinterlassen
+1 - we'd like to use this data in analytics dashboards without having to manually update it.
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Alan hat einen Kommentar hinterlassen
+1 - I'd love to be able to preview or navigate to the dynamic content from the macro or form/field settings page rather than having to separately find the corresponding dynamic content.
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Alan hat einen Kommentar hinterlassen
+1 to the concerns that 1,000 MAU is too low as a baseline for this feature.
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Alan hat einen Kommentar hinterlassen
We're experiencing this as well.
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Alan hat einen Kommentar hinterlassen
I created one here.
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Alan hat einen Post erstellt
Feature Request: support pre-filled ticket forms when using SSO
Feature Request Summary: Zendesk should support using pre-filled ticket forms when using SSO. Description/Use Cases: Currently, if you're using SSO for customer login, you won't be able to use ...
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Alan hat einen Post erstellt
Feature Request: Requester External ID in Views
Feature Request Summary: We'd like to have Requester External ID as a column available in ticket views. Description/Use Cases: External ID in our Zendesk configuration is the customer's user ID...
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Alan hat einen Kommentar hinterlassen
+1 - we have customer identifiers that sometimes match this format, resulting in us sending them a bogus ticket link. It'd be nice to have a way to toggle this off, make sure it doesn't apply in a ...
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Alan hat einen Kommentar hinterlassen
+1 - I would also prefer it if there were a form-level checkbox for whether or not a field is required rather than (or as an override to) a field-level setting.
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Alan hat einen Kommentar hinterlassen
+1. This would be incredibly helpful for some of our form fields.