Rusty Wilson
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Neueste Aktivität von Rusty Wilson-
I just got an email saying my feature request has been implemented and admins now see ALL dashboards! THANK YOU Zendesk for making this happen!!!My infosec team is MUCH happier now.
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If the only place we plan to put the web messaging widget in on our help center, and if we assume the customer has logged in to our help center (which I'm trying to figure out how to make a require...
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Zendesk - is this ever going to be fixed? I would think a company in your position would take security exploits much more seriously... To reiterate - two scenarios - one "honest mistake", one nefar...
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Thank you so much Scott Allison
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... I recently noted yet another data leak of sensitive data... @... - you posted back in Oct of 21 you'd *try* to get a reply on this. I understand you didn't commit to getting a reply, but I real...
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Thank you very much Scott Allison and Pablo Kenney.
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Scott Allison - appreciate the info - but once again, Zendesk has completely sidestepped the *QUESTION*.I'll post the question Gwenalle asked as its the same question I asked a few months ago.Pleas...
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Scott Allison - you said, "We've undertaken a review of the data here and it's unclear how prevalent this issue actually is, or whether it's truly skewed towards negative."You are kidding, right? H...
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Please add the ability to collapse updates inside of cases. As a provider of complex enterprise software our cases are usually VERY long, and often a single update to/from a customer can be very ve...
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Itay Taragano - You are so correct. I've been (was) an vocal proponent for Zendesk for many years - I've been using it about 12 years now. My first experience was, "WOW! Someone with a support back...