
Rusty Wilson
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Neueste Aktivität von Rusty Wilson-
Rusty Wilson hat einen Kommentar hinterlassen
So I've been looking into this some more since my post above... and for the current suggested pricing, I can purchase a much more robust, feature complete and market tested enterprise level AI from...
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Rusty Wilson hat einen Kommentar hinterlassen
$50 per agent per month is very steep pricing. This *single* feature is almost 50% of the cost per agent of a Professional subscription. Or putting it more simply, you've just raised the price of t...
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Rusty Wilson hat einen Kommentar hinterlassen
I just got an email saying my feature request has been implemented and admins now see ALL dashboards! THANK YOU Zendesk for making this happen!!!My infosec team is MUCH happier now.
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Rusty Wilson hat einen Kommentar hinterlassen
If the only place we plan to put the web messaging widget in on our help center, and if we assume the customer has logged in to our help center (which I'm trying to figure out how to make a require...
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Rusty Wilson hat einen Kommentar hinterlassen
Zendesk - is this ever going to be fixed? I would think a company in your position would take security exploits much more seriously... To reiterate - two scenarios - one "honest mistake", one nefar...
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Rusty Wilson hat einen Post erstellt
Date Resets When Changing Tabs in Dashboard Report
The good: the out of box "Zendesk Support" report is quite useful as-is. I generate most of my reporting from it. The less-good and what I'd like improved: 1. When you change tabs within the dashbo...
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Rusty Wilson hat einen Kommentar hinterlassen
Thank you so much Scott Allison
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Rusty Wilson hat einen Kommentar hinterlassen
... I recently noted yet another data leak of sensitive data... @... - you posted back in Oct of 21 you'd *try* to get a reply on this. I understand you didn't commit to getting a reply, but I real...
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Rusty Wilson hat einen Kommentar hinterlassen
Thank you very much Scott Allison and Pablo Kenney.
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Rusty Wilson hat einen Kommentar hinterlassen
Scott Allison - appreciate the info - but once again, Zendesk has completely sidestepped the *QUESTION*.I'll post the question Gwenalle asked as its the same question I asked a few months ago.Pleas...