Grete Andersson

1. Zendesk updates
2. Announcements
3. Announcing the Storage usage dashboard in Admin Center and increased storage limits

Hi, Will this dashboard be updated with information of the Data Center Location (region) that is chosen for the account (when added on and chosen)?

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• Grete Andersson
• Erstellt 6. Dezember 2023 12:56
• 0 Stimmen

1. Explore
2. ...
3. Publishing and sharing dashboards
4. Sharing and publishing dashboards

Hi, is there a way to share one dashboard tab to a specific agent? We would like to share CSAT reports with the agents regularly, but would rather that Agent A only can view his/hers own CSAT repor...

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• Grete Andersson
• Erstellt 25. Januar 2022 10:16
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Banning visitors post chat

I would like this feature aswell. Suspend a user via user email in Zendesk chat aswell. 

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• Grete Andersson
• Erstellt 4. Mai 2021 09:52
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Displaying organizations with no users

Hi  I tried this Explore recipe in an attempt to create a table that displays End Users with no (zero 0) tickets associated to them.  We have (soon had) that in Insight to be able to delete End Use...

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• Grete Andersson
• Erstellt 14. April 2021 15:37
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

Hi,  We use a Zendesks app called "Select an adress". There is a free option and one that cost per month that inlcludes a few more features. We use the free version and it works fine. https://www.z...

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• Grete Andersson
• Erstellt 26. Januar 2021 13:18
• 2 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

Leaving my vote aswell... 

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• Grete Andersson
• Erstellt 21. Dezember 2020 13:33
• 2 Stimmen