Grete Andersson

1. Explore
2. ...
3. Publishing and sharing dashboards
4. Sharing and publishing dashboards

Hi, is there a way to share one dashboard tab to a specific agent? We would like to share CSAT reports with the agents regularly, but would rather that Agent A only can view his/hers own CSAT repor...

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• Grete Andersson
• Erstellt 25. Januar 2022 10:16
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Banning visitors post chat

I would like this feature aswell. Suspend a user via user email in Zendesk chat aswell. 

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• Grete Andersson
• Erstellt 4. Mai 2021 09:52
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Displaying organizations with no users

Hi  I tried this Explore recipe in an attempt to create a table that displays End Users with no (zero 0) tickets associated to them.  We have (soon had) that in Insight to be able to delete End Use...

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• Grete Andersson
• Erstellt 14. April 2021 15:37
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

Hi,  We use a Zendesks app called "Select an adress". There is a free option and one that cost per month that inlcludes a few more features. We use the free version and it works fine. https://www.z...

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• Grete Andersson
• Erstellt 26. Januar 2021 13:18
• 2 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

Leaving my vote aswell... 

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• Grete Andersson
• Erstellt 21. Dezember 2020 13:33
• 2 Stimmen