Zornitsa Georgieva
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Zornitsa Georgieva hat einen Kommentar hinterlassen
No, this option is not enabled and I don't find it helpful to enable it, then whitelist all clients' IP addresses just to exclude one. It is much easier just to ban one. "Stalking" - I used the wor...
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Zornitsa Georgieva hat einen Kommentar hinterlassen
Yes, this article was already suggested but it is about allowing certain IP addresses, not banning them. If I have to allow IP addresses, then I need to create lists of dozens of addresses which is...
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Zornitsa Georgieva hat einen Post erstellt
The option to ban IP addresses in ZenDesk Support (not Chat)
Hi, I came to a situation where an end-user is "stalking" one of my agents (there is a long story here, won't share details). He changes his email address all of the time so blacklisting his email ...