Jacques van Rensburg
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Jacques van Rensburg hat einen Post erstellt
Search url in article content (body)
Hi AllIs it possible and if so, how do I search for a url (to images) in a article?Years back we imported our articles from another source into Zendesk Guide with all images pointing to a specific ...
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Jacques van Rensburg hat einen Kommentar hinterlassen
Thanks Cheeny Aban!Did not see this specific one in my searches. This helps plenty.
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Jacques van Rensburg hat einen Post erstellt
New ticket via email is created as private comment?
BeantwortetOne of the staff (Contributor role) sent an email to our internal support and noticed that the email is created as an internal comment in the ticket.I've read through some FAQ's and Community posts...
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Jacques van Rensburg hat einen Kommentar hinterlassen
Hi ThereIs there a way to see who approved a comment?Also, a way to see which users are following 'moderate content'Thx
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Jacques van Rensburg hat einen Post erstellt
Anyone using printfriendly.com to export to pdf - and it is still operational?
Using https://www.printfriendly.com/button to add a button to my articles to export to pdf.It's been working great - admittedly in the past - until I wanted to use it today.It opens the printfriend...
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Jacques van Rensburg hat einen Kommentar hinterlassen
I'm revisiting this solution and the original still does not work.Tried the one from @... and still no go.However, I found this article from zenplates and they noted that 'Display unsafe html' must...
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Jacques van Rensburg hat einen Kommentar hinterlassen
Hi @...Some feedback:I've removed and copied the links back into document_head.hbsIn script.js I checked everything is correct, but removed and copied everything back in again.Added class="fancybox...
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Jacques van Rensburg hat einen Kommentar hinterlassen
Yes, all appeared to be correct at the time.I'll try setting up again when I have a moment
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Jacques van Rensburg hat einen Kommentar hinterlassen
I have implemented this for on of my articles which worked. After updating the article with a new image, I noticed it no longer expands. Double checked that the class was added but still no go.We d...
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Jacques van Rensburg hat einen Kommentar hinterlassen
Thanks. Had a quick look and see some options that should work :)