Robert Holmes
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Robert Holmes hat einen Kommentar hinterlassen
I can also confirm that it is now fixed. I am now able to copy and paste images from Outlook directly into the Public Reply and Internal Note tabs using Google Chrome.
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Robert Holmes hat einen Kommentar hinterlassen
That's great! Thank you for the update.
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Robert Holmes hat einen Kommentar hinterlassen
Hello Dave, You're right, I misread the date. Thank you again for confirming.
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Robert Holmes hat einen Kommentar hinterlassen
Hello Roxelle, I was wondering if the Zendesk development team had any type of ETA on when this issue is likely to be fixed. In the ticket, you mentioned that a deployment would be happening on Dec...
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Robert Holmes hat einen Kommentar hinterlassen
Hi James, I was able to work with Zendesk customer support and they confirmed that it was a bug on their end. We found that this issue affects both Google Chrome and Microsoft Edge. However, it doe...
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Robert Holmes hat einen Kommentar hinterlassen
Hi Roxelle, Thank you for the reply. It was working in the past, but I recently noticed that I was no longer able to paste images from Outlook as of October 21st, 2021. I wasn't sure if this was po...
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Robert Holmes hat einen Post erstellt
Issue with copy and pasting images into ticket responses
Recently, I've noticed some odd behavior when attempting to copy and paste images into the editor when writing up responses to customers. It happens within the Public Reply and Internal Note tabs. ...