Robert Holmes
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Hi James, I was able to work with Zendesk customer support and they confirmed that it was a bug on their end. We found that this issue affects both Google Chrome and Microsoft Edge. However, it doe...
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I can also confirm that it is now fixed. I am now able to copy and paste images from Outlook directly into the Public Reply and Internal Note tabs using Google Chrome.
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That's great! Thank you for the update.
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Hello Dave, You're right, I misread the date. Thank you again for confirming.
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Hello Roxelle, I was wondering if the Zendesk development team had any type of ETA on when this issue is likely to be fixed. In the ticket, you mentioned that a deployment would be happening on Dec...
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Hi Roxelle, Thank you for the reply. It was working in the past, but I recently noticed that I was no longer able to paste images from Outlook as of October 21st, 2021. I wasn't sure if this was po...