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Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Hi, I have the same question. Is it possible to define a time for when to auto assign tickets for a group? If the Agents are logging in early or working late they are being assigned with all new ti...

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Is this going to impact all export option on explore? Will the user's no longer be able to export their reports in to CSV/Excel? or is it only impacting the XML export option?

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Do we have same setting for Sideconversations? The side conversations are not retainign the Rich content and the email looks wacky. 

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Hi Dave, It allows to add multiple groups only if the users have access to Global views. It will not allow the user's to add multiple groups if they only have access to personal and group views. It...

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Is it possible to include an option to allow users with group view access to re order their views and add multiple groups to the views with out a need of having access to global views?

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    It is possible to have the same function for Views? It will be very helpful if teams can add multiple groups to the views with out having global access to the views

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    Sujitha Pasupuleti (Admin Use Only)- Don't Add to Internal Tickets hat einen Kommentar hinterlassen

    Not being able to limit what queries each user can see is creating a lot of problems and concerns form team members, The only way we can handle this is by disabling create query access. We have mul...