OD

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+1 Also important for the upcoming GDPR legislation; if a customer wants to modify data or delete data in a ticket which is closed, we cannot redact the ticket to anonymise it anymore and deleting ...

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• OD
• Erstellt 9. März 2018 07:25
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Closed Tickets

Looks like this:

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• OD
• Erstellt 16. Mai 2017 15:25
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Closed Tickets

You should be able to see these tickets in the requester profile (if you have a ticket open, click the name of the requester, or search for the requester).

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• OD
• Erstellt 16. Mai 2017 15:19
• 0 Stimmen