Richard
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Neueste Aktivität von Richard-
Overnight the note box has changed to become very small. Had a few users reach out to say this has become harder to use. As the post above they cannot change the default size. Was this change las...
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We are exploring Messaging over Chat widget / Answerbot. Users being able to search for articles is important to us as the help required is varied. Article recommendations are very useful and can r...
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Feedback from our Chat team Since this introduction they are now missing chat shortcuts when typing / as it now only shows the top 4 used shortcuts (it used to show a lot more). They are aware th...
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Image showing that Internal Article (marked with lock symbol) has the Link Article option when serving a Chat
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What you have described James would be exactly what we need. My only add request is can the org field be searchable, rather than pure drop down where i need to scroll down the list, you can type th...