Edwin Schukking

1. Community
2. Feedback - Ticketing System (Support)
3. Side Conversations - Microsoft Teams Integration

Adding our voice to the choir. Being able to use Teams in Side Conversations would be a huge benefit for us. We already tried adding the email address of a Teams channel as the recipient in Side Co...

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• Edwin Schukking
• Erstellt 20. Mai 2021 08:33
• 0 Stimmen

1. Talk
2. ...
3. Talk basics
4. Zendesk Talk number availability and pricing

Hi Carl, Thank you for your response! As you can see from the screenshot, Germany is available in the BETA according to the article, but it does not seem to be available in the signup form. Maybe I...

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• Edwin Schukking
• Erstellt 12. April 2021 16:20
• 0 Stimmen

1. Talk
2. ...
3. Talk basics
4. Zendesk Talk number availability and pricing

Hi, We might be interested in the BETA for the German toll-free numbers. Unfortunately, the country can be chosen from this page but is not available on the signup page. Could you let us know, whic...

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• Edwin Schukking
• Erstellt 10. April 2021 09:38
• 0 Stimmen

1. Account
2. ...
3. Single sign-on
4. Single sign-on (SSO) options in Zendesk

Hi, We have a mobile panel and were wondering, whether we can also set up SSO with mobile phone numbers instead of email addresses. Thanks!

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• Edwin Schukking
• Erstellt 31. März 2021 16:25
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. How can I split a ticket natively?

Hi Maude, Not to be too bold on a Sunday morning, as you are here to help us out, but Joao was actually asking *why* Zendesk is not supporting this basic feature natively? And actually, what at lea...

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• Edwin Schukking
• Erstellt 21. März 2021 07:50
• 11 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Split tickets

@Dan Mørkbak Sørensen - what add-on is this feature included in?

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• Edwin Schukking
• Erstellt 21. März 2021 07:37
• 2 Stimmen