
Vlad
Zendesk Help Center developer - wladan@gmail.com
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Vlad hat einen Kommentar hinterlassen
"Working with the default messaging response"- can a description field be added for "Response outside of business hours"? It seems essential to me.
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Vlad hat einen Kommentar hinterlassen
Even if there is not option for avatar change, this can be custom-coded using javascript.
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Vlad hat einen Kommentar hinterlassen
My client has this issue, any ETA?
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Vlad hat einen Kommentar hinterlassen
Hey David, last part of your code should be "test_email_dc_on_hc"}}); Instead of "dc.test_email_dc_on_hc"}});
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Vlad hat einen Kommentar hinterlassen
Hey David, DC format should be in format:{{dc "dc-name-here"}}
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Vlad hat einen Kommentar hinterlassen
Yes, frontend dev would be needed.
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Vlad hat einen Kommentar hinterlassen
Zoe Goble Syd Stahler just working on my client's help center and found it IS possible to sort articles by position, regardless if some of them are promoted articles or not. You can do that using Z...
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Vlad hat einen Kommentar hinterlassen
Hey Francisco, this is probably the answer to your question: Applying user segments to restrict viewing access to community content https://support.zendesk.com/hc/en-us/articles/4408845814170-App...
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Vlad hat einen Kommentar hinterlassen
if an article has the content tag 'abcdef', don't show it in the Search results - as far as I know, this is not supported by ZD, so it's not doable.
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Vlad hat einen Kommentar hinterlassen
Yes it is, using ZD API search endpoint.