
Vlad
Zendesk Help Center developer - wladan@gmail.com
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Vlad hat einen Kommentar hinterlassen
Hey David, last part of your code should be "test_email_dc_on_hc"}}); Instead of "dc.test_email_dc_on_hc"}});
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Vlad hat einen Kommentar hinterlassen
Hey David, DC format should be in format:{{dc "dc-name-here"}}
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Vlad hat einen Kommentar hinterlassen
Yes, frontend dev would be needed.
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Vlad hat einen Kommentar hinterlassen
Zoe Syd Stahler just working on my client's help center and found it IS possible to sort articles by position, regardless if some of them are promoted articles or not. You can do that using ZD's AP...
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Vlad hat einen Kommentar hinterlassen
Hey Francisco, this is probably the answer to your question: Applying user segments to restrict viewing access to community content https://support.zendesk.com/hc/en-us/articles/4408845814170-App...
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Vlad hat einen Kommentar hinterlassen
if an article has the content tag 'abcdef', don't show it in the Search results - as far as I know, this is not supported by ZD, so it's not doable.
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Vlad hat einen Kommentar hinterlassen
Yes it is, using ZD API search endpoint.
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Vlad hat einen Kommentar hinterlassen
Agree, but it's not that handy to hide each article compared to category or a section. I mean on the search results page if it says eg 4 results found but we have hidden two of them, so it's anothe...
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Vlad hat einen Kommentar hinterlassen
Hey Ahmed, that's a good solution! The only thing is what about the search results page? Or submit a ticket page and suggested articles?
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Vlad hat einen Kommentar hinterlassen
it will work if a visitor is logged in, but not for anonymous visitors from a specified country.