Vlad

1. Guide
2. ...
3. Help Center customization
4. How can I remove "Suggested Articles" from the ticket submission form?

Yes it is, using ZD API search endpoint.

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• Vlad
• Erstellt 23. August 2022 17:56
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1. Community
2. Zendesk Suite Q&A
3. Show a section to a specific country only

Agree, but it's not that handy to hide each article compared to category or a section. I mean on the search results page if it says eg 4 results found but we have hidden two of them, so it's anothe...

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• Vlad
• Erstellt 19. Juli 2022 15:33
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Show a section to a specific country only

Hey Ahmed, that's a good solution! The only thing is what about the search results page?  Or submit a ticket page and suggested articles? 

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• Vlad
• Erstellt 19. Juli 2022 14:58
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Show a section to a specific country only

it will work if a visitor is logged in, but not for anonymous visitors from a specified country. 

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• Vlad
• Erstellt 19. Juli 2022 08:30
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Show a section to a specific country only

I'm interested too :) 

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• Vlad
• Erstellt 18. Juli 2022 11:18
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Allow editing of "Your email address" text description on "Submit a request"

Yes, it is; do a try with this URLhttps://YOUR_ZD_SUBDOMAIN.zendesk.com/theming/workbenchedit the theme you wantand follow the next steps. 

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• Vlad
• Erstellt 28. Juni 2022 05:30
• 0 Stimmen

1. Guide
2. ...
3. Supporting multiple languages in Help Center
4. Changing your help center design based on your end user language

Hey Hava, You should use the Dynamic content option. Then your JS code will look like this: $('.form-field.string.required.request_anonymous_requester_email label').text('{{dc 'your_email_text'}}'...

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• Vlad
• Bearbeitet 16. Mai 2022 08:41
• 0 Stimmen

1. Guide
2. ...
3. Help Center customization
4. How can I remove "Suggested Articles" from the ticket submission form?

Hey Tony, just add this at the end of your theme CSS file, it should do the trick. .searchbox-suggestions li:nth-child(n+4) {display: none;}

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• Vlad
• Erstellt 13. Mai 2022 12:37
• 2 Stimmen

1. Guide
2. ...
3. Help Center customization
4. Can I add a disclaimer to a specific ticket form in Help Center?

Hey Diana Iglesias Irvin, this should do the trick:2nd step should be like this, add this code at the very end of your JS file: $(document).ready(function() {var selected = $('#request_issue_type_s...

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• Vlad
• Bearbeitet 24. März 2022 17:54
• 0 Stimmen

1. Guide
2. ...
3. Help Center customization
4. Selectively hiding Help Center components using Curlybars

hey, do you want to hide a particular part of an article based on a visitor's device?You can do that with JavaScript. Example: var ua = navigator.userAgent.toLowerCase();var isAndroid = ua.indexOf(...

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• Vlad
• Erstellt 22. März 2022 13:57
• 1 Stimme