Emma

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Hi Vladan - thanks, yes that's what I meant! Appreciate the help! 

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• Emma
• Erstellt 15. November 2018 14:52
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1. Community
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3. Edit "Your request was successfully submitted" confirmation

Anyone know if it's possible to change the text of the message and put the person's ticket ID in the text? i.e. "We’ve received your support ticket (#####)!" Additionally, is it possible to change ...

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• Emma
• Erstellt 13. November 2018 15:39
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Perfect! Thank you!! Your tips have been saving my life recently! 

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• Emma
• Erstellt 7. November 2018 19:03
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Hi Vladan, Yes that's correct I guess! I didn't realize they were set to automatically show up in the Copenhagen theme. Sorry about that! On a related note, do you know if there is a way to change ...

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• Emma
• Erstellt 7. November 2018 18:22
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Okay, I might be totally misunderstanding. Do promoted articles automatically show on the help center home page? Because I removed the code, and one of them is still there! 

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• Emma
• Erstellt 7. November 2018 17:47
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Hi Vladan! That does help, thanks! However, when I pasted in your code, the 'Promoted articles' section showed up twice. Once directly under the categories, and once in the bottom-left corner of th...

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• Emma
• Erstellt 7. November 2018 17:42
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Ahh - perfect! Thanks for your prompt assistance, Vladan! 

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• Emma
• Erstellt 2. November 2018 17:37
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I haven't placed it anywhere yet because I wasn't sure where!  This is the article URL: https://help.loseit.com/hc/en-us/articles/360011377794-Feature-Suggestions This is the code I was thinking: <...

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• Emma
• Erstellt 2. November 2018 13:36
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3. Hyperlinking Help Center Categories

Hi Vladan. I'm using the Copenhagen theme and having the same issue as David. When you perform a search, the dummy article shows up and doesn't link to the external link like the category does.  I ...

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• Emma
• Erstellt 2. November 2018 12:56
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