Sysmex Americas
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Gesamtaktivitäten28
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Letzte Aktivität
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Kommentare
Stimmen zur Aktivität von Sysmex Americas-
This is a major issue for my company. Follow up tickets are also pulling in our custom ticket fields and sending CC notifications to the people cc'd on the original ticket who have nothing to do wi...
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I agree that it would be nice to have the conversation visible where it started in the thread, but I'd also like to be able to print the side conversation separately. Is that a possibility?
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I agree with Anja. Also, having the settings open in a new tab is a bit of an annoyance. My real issue is that most of the settings have either been renamed or categorized differently in the Admin ...
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@... I don't want to include the agent's email, but the end-user (the ticket commenter). An example of this would be, a customer sends an email to our Customer Service department asking us to place...
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This is functionality that we need to have as part of our business processes. There are several members of higher management that receive a single report once a week to have line of sight into our ...
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The ticket number isn't a button, but the blue text (the subject line) is a link that will merge the tickets.
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I'm also adding my vote. We have a group we want to add to Zendesk, but their emails are confidential and shouldn't be seen by the other groups.