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Shameen (Dev)

Beigetreten 16. Apr. 2021

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Letzte Aktivität 05. Mai 2023

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KommentarMore integrations

Hi Gary Beichler,

Where does that integration/app go after creation?

Like in sunshine dashboard we can see app and their linked integrations, does this app goes to some sunshine account that is linked to this support account?

Kindly guide me the purpose of this feature.

Thanks.

Kommentar anzeigen · Gepostet 05. Mai 2023 · Shameen (Dev)

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KommentarTicket customization

Hi,

Is there any way to notify(send email to) the user in lookup field of Users on Ticket about certain activity on ticket?

Kommentar anzeigen · Gepostet 07. Sept. 2022 · Shameen (Dev)

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Community-Kommentar Feedback - Developer Platform

Hey David, Thanks for the response.

We definitely would like to have it for Record Save events in Sell modules.

 

 

Kommentar anzeigen · Gepostet 13. Okt. 2021 · Shameen (Dev)

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Post Feedback - Developer Platform

As per documentation, is looks like ZIS is created for Support and Sunshine, are we expecting is to be available in other zendesk products too? If yes then how long it is going to take.

Gepostet 07. Okt. 2021 · Shameen (Dev)

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KommentarConfiguring your Sell account

Hi

I am not able to make the checkbox field required, Is there any way to make it required or default set it to true.

Kommentar anzeigen · Gepostet 05. Okt. 2021 · Shameen (Dev)

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KommentarConfiguring your Sell account

Thanks Kaja,

You are right, i can do that this way.

 

Kommentar anzeigen · Gepostet 28. Juni 2021 · Shameen (Dev)

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KommentarConfiguring your Sell account

Hi,

Is there anyway to assign the distribution via rest api, like i am creating some record in sell and  want to assign that to a distribution pool so that zendesk will assign it later as per availability.

Kommentar anzeigen · Gepostet 21. Juni 2021 · Shameen (Dev)

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KommentarSell basics

Hi I have followed the above mentioned instructions and made a custom sunshine object and relationship with deal.

Also created an object record  and its relationship record  with a deal but i am not seeing related object widget in my instance. Is there any other thing to see that widget there?

 

Kommentar anzeigen · Gepostet 11. Juni 2021 · Shameen (Dev)

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KommentarSell basics

Hi Sophie McMonagle

Is there any field to identify on lead/contact/deal who last modified this record?

Or any api to find that 'some custom field' was last modified by 'some user' at 'some time'.

Thanks.

Kommentar anzeigen · Gepostet 29. Apr. 2021 · Shameen (Dev)

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KommentarImporting and exporting in Sell

Hi,

While importing data into custom address field, data is not getting imported that.

I got the alternate suggestion to have address field into separated text fields and then import data into that, This way i wont be able to see an address properly, plus five fields(zip, state, city etc) wont be able to give the functionality to see that custom address on map.

Please let me know, if we can get that fixed with custom application or some other way.

That would be great.

Thanks.

 

Kommentar anzeigen · Gepostet 10. Feb. 2021 · Shameen (Dev)

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