Kiran Vangaru

1. Community
2. Feedback - Voice (Talk)
3. option for talk agents to set status

Hi Jessie, Thanks for your response. Our staff is equipped with GTM(Go To Meeting) to look into customer issues in more detail by screen sharing etc. If the issue not resolved on Talk, we have to s...

• Kommentar anzeigen
• Kiran Vangaru
• Erstellt 28. September 2018 09:57
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. option for talk agents to set status

We are new to ZenTalk moving from another web based telephony system. However, I found a bit strange to see only two statuses (online, offline) which the teams will struggle when they are on calls ...

• Kommentar anzeigen
• Kiran Vangaru
• Erstellt 27. September 2018 13:04
• 0 Stimmen