
Ashish Sharma
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Ashish Sharma hat einen Kommentar hinterlassen
Our internal IT department use Zendesk to track tickets from anywhere in the business. Some parts of the business (such as projects teams or customer success managers/sales) need to be able to see ...
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Ashish Sharma hat einen Kommentar hinterlassen
@Pierre I would like to see permalinks to specific comments prioritised first. Having a ticket summary would also be useful however for us its quite common that tickets get long and my team have to...
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Ashish Sharma hat einen Kommentar hinterlassen
This would be so useful for us to have both suggested changes implemented.
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Ashish Sharma hat einen Kommentar hinterlassen
Totally agree with this. I'm amazed that this also is something that is missing from such a flexible tool like Zendesk, where it seems to be so common in other service management tools. Surely each...