Shanta Nathwani
-
Gesamtaktivitäten6
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen1
-
Abonnements2
Aktivitätsübersicht
Neueste Aktivität von Shanta Nathwani-
Shanta Nathwani hat einen Kommentar hinterlassen
I second this feature. It would be nice to be able to forward requests that don't actually belong to us, but to one of our clients. We support their help desk, not their end users. I want to be abl...
-
Shanta Nathwani hat einen Kommentar hinterlassen
I wanted to be able to track these as how we closed them. We're on a team plan and can't produce customize results. Can I do this with tags and get those kinds of reports on the plan we have?
-
Shanta Nathwani hat einen Kommentar hinterlassen
We were just discussing this in our organization yesterday. Being able to close a ticket that was "Critical" vs. "Informational" is something we would really want to track. Helps us answer the ques...