Simon
Zendesk consultant with 3+ years experience with the entire Zendesk product portfolio, from small scaleups to major enterprise clients
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Neueste Aktivität von Simon-
Simon hat einen Kommentar hinterlassen
Thank you Jonathan Aniano for taking the time to address the various concerns posted as comments on the Announcement article. I don't feel the need to create a considerable comment here regarding a...
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Simon hat einen Kommentar hinterlassen
The 1000 MAU is ridiculously low for our instance, and I'd imagine most other accounts - this is really not well seen from my organisations' point of view..
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Simon hat einen Kommentar hinterlassen
Hey Amisha Sharma In relation to your pinned comment, and the functionality to come: 1. To us it makes sense making it available on all channel, to carry over drafts from private to public. 2. To u...
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Simon hat einen Kommentar hinterlassen
Stephen Hamilton it is actually now possible to clone an entire bot/flow. Dane perhaps the content team should mark this post as solved, since the requested feature has been delivered :-)
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Simon hat einen Kommentar hinterlassen
Hey Kim Roque This community post is regarding duplicating an entire Flow - not singular steps. However, it is possible to clone a singular step and the following steps if you want. You're stating...
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Simon hat einen Kommentar hinterlassen
Hey Lisa Tam That is exactly what I'm referencing to :-)
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Simon hat einen Post erstellt
Feature Request: Flag Macros that needs adjustments
Feature Request Summary: We need the ability for regular agents to be able to flag macros/bring attention to macros that need adjustments Description/Use Cases: In larger teams, the common agen...
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Simon hat einen Post erstellt
Flowbuilder Feedback: Functionality to set order of Answers
Feature Request Summary: In Flowbuilder you cannot set the specific order Answers are shown to end users when starting a conversation. Description/Use Cases: When having answers that answer spe...
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Simon hat einen Kommentar hinterlassen
The feature is indeed an improvement. Why it is limited to Suite Growth or Guide Pro makes no sense to me though. The feature would be better, if one would be able to set filters based on Ticket br...
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Simon hat einen Post erstellt
Show current amount of steps in a Flowbuilder
Feature Request Summary: When building Flowbuilder Responses, there's a limit of having 1000 steps in total in the Flowbuilder - but the admin creating the flow cannot see the step count before s...