Hey Mary!

Thank you for the kind words.

I am glad to hear that you were able to successfully get the requests library using pip. This suggests that python is installed correctly, and requests is now installed on your machine.

I want to give you a big thanks for providing feedback so quickly, I imagine your issue is one that will arise on many occasions.

To address your questions:

Zendesk has a good article on locating your subdomain here: https://support.zendesk.com/hc/en-us/articles/221682747-Where-can-I-find-my-Zendesk-subdomain-

My main suspicion with your error is that the file was saved incorrectly. Sometimes adding the “.py” at the end of the file isn’t enough to save it correctly. What program did you use to copy and paste the script? I have had this issue with Microsoft Word before. One solution is to download the full repository from GitHub (as described in the video I posted above), and move Zendesk_Guide_Article_Export.py to where you want to run it from (i.e. your Desktop). Let me know if this works

You asked about extracting all article links owned by a particular author. Once you get my script working, I strongly suggest you do this from a spreadsheet (such as in Google Sheets or Excel). If you “Sort By” to organize the data, sort the sheet by author id. It will list all articles, article URLs, etc. by author id. This will work similarly in most spreadsheet software, but here is some information if using Google Sheets (which is free): https://support.google.com/docs/answer/3540681?co=GENIE.Platform%3DDesktop&hl=en
I am not certain how to connect the author id to an authors name, however (our team is small, so I just dive back into Guide and can link author id with a name). We can brainstorm on this one if you have a giant team.

Lastly, you asked about extracting all Draft articles owned by a particular author. Draft can be exported as TRUE/FALSE as written in the API documentation (true means the article is currently a draft).
If that value is exported, I would suggest doing the organization from a spreadsheet (such as in Google Sheets or Excel). If this sounds reasonable, then I can add the code to export this value and update you when it is done.

Best,

Scott