Lance Le Roux

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Ability for admins to logout agents

Hi there, I agree this would be great to have,

• Kommentar anzeigen
• Lance Le Roux
• Erstellt 11. Januar 2018 11:59
• 2 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

Hi there, I agree this would be great to have,

• Kommentar anzeigen
• Lance Le Roux
• Erstellt 11. Januar 2018 11:59
• 0 Stimmen

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Disable offline messages for everyone

 +1 I would also appreciate it. we have 140 agents working 24/7. It's impossible to get this done by account.  

• Kommentar anzeigen
• Lance Le Roux
• Erstellt 4. Dezember 2017 08:56
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Chat Priority

I agree with Liat, been able to prioritize the queue so that high profile customers are served first would indeed be helpful  Thanks 

• Kommentar anzeigen
• Lance Le Roux
• Erstellt 20. November 2017 20:40
• 2 Stimmen