Leon Parkinson

1. Community
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

Hi When clicking the link above it states i dont have access to view it.   Surely this is a simple request to add to a trigger?

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• Leon Parkinson
• Erstellt 8. April 2016 09:38
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

We also require the option to remove all CC's from a ticket. Please can anyone confirm whether this is possible?

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• Leon Parkinson
• Erstellt 28. Mai 2015 11:49
• 0 Stimmen

1. Community
2. Discussion - Tips and best practices from the community
3. Guide community tips for Help Center

Hi, I have recently noticed that the option to insert iframes is no longer available in articles within HC as it was within Forums or is this option just different? Also i am looking for a way aut...

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• Leon Parkinson
• Erstellt 4. Oktober 2013 18:30
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

This is a need of our business too.   We use Zendesk to deal with multiple emails across 50 accounts.   Some contacts may email us 50 times per week and as a result have requested us to turn of...

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• Leon Parkinson
• Erstellt 23. September 2013 08:22
• 1 Stimme