Cale Shapera
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Cale Shapera hat einen Kommentar hinterlassen
+1.I cringe when someone shares one of our articles on Facebook.
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Cale Shapera hat einen Kommentar hinterlassen
Our team would also find this immensely valuable.We would actually prefer to be able to filter search results by label over category, but we would be delighted at any enhanced search functionality ...
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Cale Shapera hat einen Kommentar hinterlassen
Just bumping this thread, as I'd still love to be able to have a legible sharing image for our help center links. I can't use Kevin's solution as the logo in the help center has to have white text....
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Cale Shapera hat einen Kommentar hinterlassen
Hi Jessie!Thanks for looking into this for me. I think that it's actually pulling the logo image (ours is white text with a transparent background). Our favicon is a black logo with a transparent b...
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Cale Shapera hat einen Kommentar hinterlassen
I'm having the same issue as Clayton. I'd like to be able to use a non-logo image as the image when sharing articles. I'd be grateful for any Javascript/jQuery workaround too.
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Cale Shapera hat einen Post erstellt
Our KCS Implementation with Zendesk
Hi fellow KCS-ers! This post will cover the following details of our KCS implementation using Zendesk: Roles and coaching scheme Help Center sections Article linking workflow Article flagging work...
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Cale Shapera hat einen Kommentar hinterlassen
Nice post! Thanks for sharing your implementation details, Daniel.