Alexander Lee

Thanks Brett,

Yeah just found that admins take up a seat and don't even have access to use the feature.  Boo.

Thanks Brett, sorry i responded to the wrong forum, its the Zendesk Talk Product that is not working for me.

Hi Brett,

We have enough licenses, and talk is already enabled.  I also see it enabled on the people edit agent settings I've reached out to your support team.

I'm not sure what chat phase i'm on.  I do remember seeing this option before, so I'm not sure what happened.  Is there a specific setting i should be looking at in the Admin Center?  I've combed through the ui, but didn't see anything.

Hello, I do not see the zendesk chat toggle on my profile (admin).  We have this setup, is licensed, and enabled in settings.