Seth Wylie

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Great :-) Glad I could offer some help

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• Seth Wylie
• Erstellt 24. März 2016 20:08
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I think this is the documentation that will help you out: https://support.zendesk.com/hc/en-us/articles/203662436-Creating-custom-reports-and-dashboards-in-Insights-Plus-and-Enterprise-#topic_wtn_d...

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• Seth Wylie
• Erstellt 24. März 2016 19:34
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Yup! I'm personally only looking for the IDs of tickets that have been deleted, but I imagine that you could pull in additional attributes. I have: What = "# Tickets Deleted" http://cl.ly/3u1J253...

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• Seth Wylie
• Erstellt 24. März 2016 19:11
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I have a report set up to show me deleted tickets. You would need a level of Zendesk that has Insights, though...

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• Seth Wylie
• Erstellt 24. März 2016 18:47
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@Erin, many thanks for the thoughtful reply. I'm new to this conversation, so it's extremely timely. We have only one customer who's really held our feet to the fire about this. We're going to simp...

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• Seth Wylie
• Erstellt 19. Oktober 2015 17:35
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