
Seth Wylie
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Seth Wylie hat einen Kommentar hinterlassen
Great :-) Glad I could offer some help
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Seth Wylie hat einen Kommentar hinterlassen
I think this is the documentation that will help you out: https://support.zendesk.com/hc/en-us/articles/203662436-Creating-custom-reports-and-dashboards-in-Insights-Plus-and-Enterprise-#topic_wtn_d...
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Seth Wylie hat einen Kommentar hinterlassen
Yup! I'm personally only looking for the IDs of tickets that have been deleted, but I imagine that you could pull in additional attributes. I have: What = "# Tickets Deleted" http://cl.ly/3u1J253...
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Seth Wylie hat einen Kommentar hinterlassen
I have a report set up to show me deleted tickets. You would need a level of Zendesk that has Insights, though...
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Seth Wylie hat einen Kommentar hinterlassen
@Erin, many thanks for the thoughtful reply. I'm new to this conversation, so it's extremely timely. We have only one customer who's really held our feet to the fire about this. We're going to simp...