Seth Wylie
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Great :-) Glad I could offer some help
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I think this is the documentation that will help you out: https://support.zendesk.com/hc/en-us/articles/203662436-Creating-custom-reports-and-dashboards-in-Insights-Plus-and-Enterprise-#topic_wtn_d...
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Yup! I'm personally only looking for the IDs of tickets that have been deleted, but I imagine that you could pull in additional attributes. I have: What = "# Tickets Deleted" http://cl.ly/3u1J253...
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I have a report set up to show me deleted tickets. You would need a level of Zendesk that has Insights, though...
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@Erin, many thanks for the thoughtful reply. I'm new to this conversation, so it's extremely timely. We have only one customer who's really held our feet to the fire about this. We're going to simp...