
Colin Piper
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Colin Piper hat einen Kommentar hinterlassen
I found some of my notes on using the http target: HTTP target Title: Update Zendesk Ticket Url: https://domain.zendesk.com/api/v2/tickets/{{ticket.id}}.json Method: PUT Content Type: JSON Basic Au...
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Colin Piper hat einen Kommentar hinterlassen
I posted a tip a long while back on how to do this with a url target. ://support.zendesk.com/hc/en-us/community/posts/203464558-Setting-the-default-reply-email-address-using-a-trigger However usin...
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Colin Piper hat einen Kommentar hinterlassen
@Oliver, sadly this is not possible.
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Colin Piper hat einen Kommentar hinterlassen
This looks so cool I am just going to create a random article so I can use it :) Cheers Daniel!
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Colin Piper hat einen Kommentar hinterlassen
Justin, your post has made me go look at my Groups as I have 13. Was that too many? After review, it is not the number that matters but those rules that you gave (no-one in more than 2 groups etc) ...
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Colin Piper hat einen Kommentar hinterlassen
No, sorry. Only for a date.
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Colin Piper hat einen Kommentar hinterlassen
I will revalidate this post as soon as I get a moment.
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Colin Piper hat einen Kommentar hinterlassen
Wow, excellent tip Graeme. I will be implementing this immediately
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Colin Piper hat einen Kommentar hinterlassen
We should be careful not to mix two things up. A ticket of type "task" always could have a due date and it has long been asked for this to also include a time. Any other type of ticket historically...
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Colin Piper hat einen Kommentar hinterlassen
Just a quick note to say that a change seems to have broken this. When I blank out the custom date the filed is populated with "undefined NaN, NaN" and the ticket cannot no longer be submitted. I h...