Remco de Waard
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Neueste Aktivität von Remco de Waard-
Well.. Guess you guys are also right.. :)
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Though I do sympathize all comments above, I don't think it is fair to judge the complete Zendesk company by just this (or some) issues. A software company has a giant ecosystem to take care of. Th...
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Last Thursday I had a meeting with 15 of our most loyal customers. They want to use our platform for sharing some documents, presentations and sheets. I had to disappoint them again by letting them...
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I have been around in this post for a while. Just want to mention we would still like to have this feature. We -as a vendor- are still pushing on using the community, but we see that the fewer cust...
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Well Oxana, you can read the answer to your question in Christian Colding his first reply in this post. Then again, we also need this functionality. We would like our customers to share meeting mi...
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Our issue here is the following; on our portal we place all customer reports. When we place such report, the customer will receive a notification about the new content (great feature, saves us a lo...
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Good point Adrian, we receive the same question from our customers. We do releases very often. Releases are built out of a collection of tickets. We would like to have an option to show all involve...
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We could use this feature also. We just started with a community for a group of loyal customers. I would like to attach (for instance) Powerpoint and Word documents (meeting minutes) to a post. Now...
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+1 to you David. I especially like the way you do not ignore that the dashboard needs an update. Even more, I like the way you confront complainers about their complaining. Indeed, we also bookmar...
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After reading these last messages, like I said before, I have to stand up for Zendesk. Because I work at a software company too, I know what it is like to promise, inform, develop and deliver. When...