Pavel Karkarin

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

I would be even okay to use ticket token but there seems to be no way to get ticket token in ticket view. I can only get it from reply-to email sent by Zendesk.    It would be useful to see it some...

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• Pavel Karkarin
• Erstellt 27. August 2016 06:15
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

I use zendesk domain as support email address, so if I send an email to support+id{ticket.id}@domain.zendesk.com, then the email comes as suspended ticket. It can be recovered, in which case the co...

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• Pavel Karkarin
• Erstellt 13. Januar 2016 03:00
• 0 Stimmen