Matthias Miltenberger
Optimization Support Manager at Gurobi
-
Gesamtaktivitäten140
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen84
-
Abonnements25
Posts
Neueste Aktivität von Matthias Miltenberger-
Tip: Use Webhooks and triggers to add CCs to a ticket
We figured out a way to add CCs to a ticket based on conditions defined in a trigger. First, you need to set up a webhook with the endpoint https://<company-name>.zendesk.com/api/v2/tickets/{{ticke...
-
LaTeX support in tickets
Hi Zendesk Team! It is easy to support LaTeX formatting for pretty math notation in Gather and Guide by just adding this line to the document_head.hbs file to activate MathJax: <script src='htt...
-
Code blocks are not preserved when converting a community post into a Support ticket
Hi everyone, Formatting is simply not taken over to the ticket as it was in the community post. Everything is just plain text. Cheers,Matthias
-
Markdown support
We often experience formatting issues with our customers and users when copying code or editing comments and posts. Markdown support would alleviate this.