Frans Piter Schaap

1. Community
2. Zendesk Suite Q&A
3. Remove agent name from top of email replies

The request functionality will give a faster response! This is mostly based on the community giving answers. Therefore, I found my answer in this article: https://support.zendesk.com/hc/en-us/artic...

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• Frans Piter Schaap
• Erstellt 5. September 2018 09:22
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1. Community
2. Zendesk Suite Q&A
3. Remove agent name from top of email replies

Any updates? For a company that makes helpdesk software, the response times are really slow and the number of options to contact you are limited. Please respond. Kind regards.

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• Frans Piter Schaap
• Erstellt 4. September 2018 09:06
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1. Community
2. Zendesk Suite Q&A
3. Remove agent name from top of email replies

Hi! Well, the banner that is indicated with the red arrows in the original post. I am only able to remove these with some styling CSS in the 'customizing email template' option, though not all emai...

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• Frans Piter Schaap
• Erstellt 28. August 2018 08:39
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1. Community
2. Zendesk Suite Q&A
3. Remove agent name from top of email replies

Hello, It is not possible to remove the banner completely? The 'Personalised email replies' only changes the header information. The banner is added content to the mail.  Kind regards.

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• Frans Piter Schaap
• Erstellt 23. August 2018 08:11
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