Mateusz Pietrzak

Hi,

I would like to export our DCs, make some slight changes to language versions (I need to delete some lines from text) and import the file back to Zendesk. Would it be possible? 

I tried to do this without success. The email I received states

"Malformed CSV input.

 The error was:

Illegal quoting, line 1."

Would you have any advice? 

Hi, thanks for the tip how to export macros, it's very useful.

Is there a way to export the JSON file back to Zendesk with some changes? I want to add descriptions to macros and it would be very convenient if I could do it this way.