Nikki Goodson

1. Community
2. Discussion - Tips and best practices from the community
3. Out of hours response

We do something similar for different responses depending on severity, and the workflow.

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• Nikki Goodson
• Erstellt 12. Januar 2017 19:35
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Here's my input on what I want from the Dashboard "Updates to your tickets".  I want to see all updates from end-users, but I do not want to see updates from others admins/agents.  There are only t...

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• Nikki Goodson
• Erstellt 9. Juni 2014 20:57
• 0 Stimmen