SUMAN BHATTACHARYA

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

this is the screenshot the Type of henvendelse ----- the system dropdown for showing the form under a specific brand, we need to change the name for the field also

• Kommentar anzeigen
• SUMAN BHATTACHARYA
• Erstellt 10. November 2017 10:03
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

Hi vlad ,thanks for the reply ,I also want to know how to change the type of request system field name where the form names are showing in a dropdown under a. brand?

• Kommentar anzeigen
• SUMAN BHATTACHARYA
• Erstellt 9. November 2017 16:39
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

Yes Vlad , I am talking about this system attachment field, could we rename it or use other custom fields as attachment with some text field where some decription can be written

• Kommentar anzeigen
• SUMAN BHATTACHARYA
• Erstellt 9. November 2017 11:50
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

Hi Vlad,             How Could I add custom text field as attachment with some blank description placeholder ,because we want to rename that attachment field ,don't want to use the system attachmen...

• Kommentar anzeigen
• SUMAN BHATTACHARYA
• Erstellt 8. November 2017 13:06
• 0 Stimmen