Stephanie McIntyre
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+1, very frustrating that one cannot discard unpublished changes. It has been 2 years, are there any updates on this?
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Thanks for the quick reply. To me this implementation is not what the general community requested in https://support.zendesk.com/hc/en-us/community/posts/4409222521242-Change-text-colour-in-Ticket...
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This feature is not showing in our instance, how do I enable?
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+1 to this! Our use case is when a certain macro is applied, we want to automatically remove everyone in the CC list. I am also looking at triggers or automations that would do the same either on...
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Hi Nina, thanks for the response! In my vision, I'd like to see a condition: "Organization is"... and then give the option for Created / Updated (this is very similar to a condition that already ...
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I am running in to some issues setting automatic Guide permissions for a specific use case. Here is the situation: I want to lock down Guide to only organizations (and their related users) that h...
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Hi Nicole, The feature being requested here is pretty basic email functionality available in all major email clients (outlook, apple mail, gmail, yahoo, etc) so I don't think what we're asking for ...