CJ Johnson
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Gesamtaktivitäten4652
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Kommentare
Stimmen zur Aktivität von CJ Johnson-
So, how do we request this as a supported feature? You've marked this "answered" but there's a clear, huge demand for this.
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Eugene Orman Can you help me understand why this is marked planned if the only updates are that you aren't considering this any time soon and it's never been on the roadmap? What does the tag "Plan...
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Walter Bellante The beta Dashboard is no where near ready to be used as a full replacement for the old method. Bookmarks for example, are not available. Additionally, I have something like 50+ dash...
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Suggestion for others who are losing hours and hours of time due to this -- you can clone a dashboard, and select "also clone reports, and also clone the dataset". Then, go to the settings page and...
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I have over 50 dashboards, I cannot move them all to the beta Dashboard to get at this feature. On top of that, because it's in Beta, many of the necessary features to make usable Dashboards, like ...
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Salvador Vazquez Are there any updates on this issue? The last update was nearly a year ago, to say there's no plans for this. This is the #10 most upvoted feature without a decision made about it.
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Feedback from agents after a couple months of testing: It's very confusing that SLAs that are breached but later met, like FRT, stay visible in the ticket and drop down about SLAs, frozen in the ti...
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This is apparently an intentional change made by Zendesk. As of August 4th, you are no longer allowed to use placeholders at ticket creation, for tickets submitted by end-users. The only way to fin...
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No, not at all.This filter feature doesn't resolve any of the issues of the limited number of views that we have. It also introduces more problems by making it easier for agents to cherry pick tick...
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Yep, you're not alone. There's been a lot of posts about this, but unfortunately there's no official message from Zendesk, except on one where they both post that it was fixed and that anyone still...