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Jan

Beigetreten 15. Apr. 2021

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Letzte Aktivität 22. Okt. 2021

Folge ich

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Post Feedback - Voice (Talk)
Hotline issues

I have the issue that sometimes the hotline seems to turn off after reloading zendesk and sometimes it stays on.

This makes me sometimes miss time on the hotline since I don't always notice it turned off.

Gepostet 18. Aug. 2021 · Jan

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Post Feedback - Ticketing system (Support)
Merged Tickets

When a Ticket is merged Into one it's not possible to see the merged Ticket until you reload the Ticket that was merged into.

Example:

Ticket 1 is merged into Ticket 2. Text of Ticket 1 only appears in Ticket 2, after Ticket 2 is reloaded.

Gepostet 22. März 2021 · Jan

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