Anne-Flore Caire
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Neueste Aktivität von Anne-Flore Caire-
Hi Amisha Sharma Thank you for your feedback and consideration of the points above.I am answering your question about my feedback on the loss of the small summary of the arrival information under t...
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Hello To complete this feedback, our company's feedback is as follows. We have migrated to the new workspace. And the next day, we went backwards, because : 1) And this is the main reason: we no lo...
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Our company has just switched over, and noticed this major inconvenience, which does not appear on the information pages about the new workspace. You can't easily see the recipients of emails neith...
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Pour les actions de contrôle que font quotidiennement les responsables et administrateur, le fait de perdre le tri que les colonnes comme "demandeur" (qui permet d'identifier les tickets en doublon...
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What will trigger the need for you to merge an org? When the client companies do not have a specific domain name because they use a general email client (gmail...) and and we only find out later th...
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Hi Charles Gresula I'm sorry, but the sort by name, date modified or date created functionality is only used to change the order in which the list of available ticket fields are displayed for addin...
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Hi Riccardo Centomo Instead of the value of the field, we have put the dynamic content previously created with all its translations.Since we worked on already existing fields, 2 important returns t...
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Hello, Once the dynamic contents are inserted in the ticket field values, how to make the translated values in the ticket sorted alphabetically but adapting to the translations? (can't be fixed in ...
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Bonjour, Quand tout est bien paramétré, vous dites "Cela signifie qu’un abonné reçoit des notifications par e-mail pour les mises à jour d’un ticket". Or quand un ticket est mis à jour par l'arrivé...
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Bonjour. Pour la surveillance du statut de la vérification de votre entreprise, il serait bien que le propriétaire Zendesk ou mieux celui qui fait la demande, reçoive un email quand le statut chang...