Carsten - Proventic.dk
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Neueste Aktivität von Carsten - Proventic.dk-
Hi Glen That makes a lot of sense - We all make mistakes, but this could potentially be a huge problem if unwanted persons get access to your data. A setting making basic info uneditable for agents...
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Hi My new AE can't seem to add a mailto link in her signature? It keeps adding HTTP in front of the link?
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I am with you on this - It would be great to have the message in your own language.
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Agreed - Everything else can be custom recorded so why not wait times?
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Hi Is it possible to allow one sales rep to send email on behalf of another sales rep? In our setup i have a sales doing the initial cold calling and if the conversation ends with "please send us a...
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Im getting an "Error 400" when trying to redact som text from a ticket? Any idea what that means?
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@... Any news on this - This is exactly what I need for one of my customers :-)
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+1 for this feature to be available on mobile. I would love to be able to read responses to sc started during the day on my computer.
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Hi Stassa They can view publicly available articles and community posts, but since they need to log in to respond or post they can't post or reply to anything in the community if they are suspended...
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Hi Christophe In its current form, you can certainly use Zendesk Community feature to host conversations between you and customer and customer to customer. You have a lot of options to convert comm...