
Wolf Hilbl
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Neueste Aktivität von Wolf Hilbl-
Wolf Hilbl hat einen Kommentar hinterlassen
Today it happened again... A Tech confidently clicked on Merge without realizing that it was cross customer. And now the cries to turn off the merge feature are becoming louder again. Combined with...
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Wolf Hilbl hat einen Kommentar hinterlassen
Any updates on this? The function is basically there... just filtered for Agents. Please just go that final step.
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Wolf Hilbl hat einen Kommentar hinterlassen
Don't forget to upvote the original poster. This seems to be one of the indicators that are used to identify needed improvements.
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Wolf Hilbl hat einen Kommentar hinterlassen
Hi, i add my vote to the bucket. Just yesterday a college of mine managed to merge several requests from different companies.Depending on your customer group, this can be the end of your company, i...
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Wolf Hilbl hat einen Kommentar hinterlassen
I too would kindly like to know if there is any update on this feature?You just need to forget to set yourself to offline and then you can explain why you lost 50 calls, on your day off. At least s...
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Wolf Hilbl hat einen Post erstellt
Hide Groups from request assignment.
BeantwortetHello Zendesk Community, since the options for managing views are limited (evryone, members of a group or just myself) i would like to hide certain groups from the request assignment. It is not p...