Jorge Lage

1. Community
2. Zendesk Suite Q&A
3. Chat Conversation API Error: concurrent session limit reached

This is happening to us as well. We have a Chat Bot application using the Chat Conversation API (websocket). For the past three days we have being receiving the error: {"reason":"concurrent session...

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• Jorge Lage
• Erstellt 5. Oktober 2019 03:21
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Enable dynamic content in the email template

+1 We need branded templates as well. More than ever now that the brand manager will stop working in the next couple of months.

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• Jorge Lage
• Erstellt 10. Juni 2019 17:30
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

Will do Joseph. By the way, this also happens in Twitter.

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• Jorge Lage
• Erstellt 24. April 2019 04:41
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

Authored by the page. Check out this post:   All comments from "Tigo Paraguay" were made using Zendesk at it looks like we are talking to ourselves. If you end up at our fan page, and start readin...

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• Jorge Lage
• Erstellt 25. Februar 2019 23:20
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

The problem with the current integration is that when an agent replies to a ticket (with the configuration "Comments on a Post create new tickets") the reply doesn't stay within the comment (on the...

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• Jorge Lage
• Erstellt 25. Februar 2019 22:35
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

+1

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• Jorge Lage
• Erstellt 9. Dezember 2018 17:56
• 0 Stimmen