Daniel

Gesamtaktivitäten

67
Letzte Aktivität

5. November 2023 20:18
Mitglied seit

15. April 2021 15:36
Folge ich

0 Benutzer
Gefolgt von

0 Benutzer
Stimmen

19
Abonnements

27

Aktivitätsübersicht

Neueste Aktivität von Daniel

Daniel hat 10. August 2023 21:07 einen Post erstellt
Webhook for slack returns error 400 no_text
1. Community
2. Developer - Zendesk APIs
There are some great articles on here that helped me set up a webhook to push updates to Slack via triggers. However, I am now trying to use "Zendesk Events" to notify a Slack channel that we've ha...
- Daniel
- Erstellt 10. August 2023 21:07
- 3 Follower
- 2 Kommentare
- 0 Stimmen
Daniel hat 3. Juli 2023 00:37 einen Post erstellt
Knowledge Linked - Assigning
1. Community
2. Zendesk Suite Q&A
Does anyone know of a way to stop tickets being assigned to the Agent who inserts the Help center link? Example in screenshot We bulk-create tickets via an API and recently updated the templates ...
- Daniel
- Bearbeitet 3. Juli 2023 00:39
- 2 Follower
- 1 Kommentar
- 1 Stimme
Daniel hat 15. September 2022 00:26 einen Kommentar hinterlassen
Hi, it says in the above table that a customers can be banned with Messaging & Sunshine with partner support. Is this explained or expanded upon anywhere?
- Kommentar anzeigen
- Daniel
- Erstellt 15. September 2022 00:26
- 0 Stimmen
Daniel hat 28. Juli 2022 21:32 einen Kommentar hinterlassen
I'm a bit concerned to see others are experiencing the same issues as our account and have been unable to find a resolution. We're in the process of collecting all the screen recordings, HAR and pe...
- Kommentar anzeigen
- Daniel
- Erstellt 28. Juli 2022 21:32
- 2 Stimmen
Daniel hat 27. Juli 2022 23:43 einen Kommentar hinterlassen
We've recently moved to Agent Workspace and have noticed a big impact to performance, with increased latency, hangtime and timeout errors. This seems to impact chat Agents in particular, so I am cu...
- Kommentar anzeigen
- Daniel
- Erstellt 27. Juli 2022 23:43
- 1 Stimme
Daniel hat 27. Juli 2022 21:58 einen Kommentar hinterlassen
Do the "pages viewed" only show pages where the requester was logged in? Or if the customer logs in once they get to a form do the Agents see the pages viewed prior to logging in and submitting the...
- Kommentar anzeigen
- Daniel
- Erstellt 27. Juli 2022 21:58
- 0 Stimmen
Daniel hat 7. Juli 2022 02:08 einen Kommentar hinterlassen
Plus 1ing on this issue our as our account is being effected as well
- Kommentar anzeigen
- Daniel
- Erstellt 7. Juli 2022 02:08
- 1 Stimme
Daniel hat 6. Juli 2022 19:58 einen Post erstellt
Unfollow vs Following 🤔
1. Community
2. Feedback - Community Forums (Gather)
Would love Zendesk to reconsider the native terminology for follow buttons. When you choose if you want to follow a post on Community/Gather (or if you are following by default after engaging on t...
- Daniel
- Erstellt 6. Juli 2022 19:58
- 2 Follower
- 1 Kommentar
- 0 Stimmen
Daniel hat 6. Juli 2022 19:50 einen Kommentar hinterlassen
Awesome, thanks Ayush I will keep an eye out :)
- Kommentar anzeigen
- Daniel
- Erstellt 6. Juli 2022 19:50
- 0 Stimmen
Daniel hat 5. Juli 2022 20:34 einen Kommentar hinterlassen
Hi @... any word on a timeline? This is the one showstopper from us migrating from Live Chat to Messaging
- Kommentar anzeigen
- Daniel
- Erstellt 5. Juli 2022 20:34
- 0 Stimmen