Michael M. Adams
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Michael M. Adams hat einen Post erstellt
Organization lists
It would be great to have the "Customer Lists" function duplicated for Organizations. We apply various tags to certain organizations and instead of searching for them individually, I can pull them ...
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Michael M. Adams hat einen Kommentar hinterlassen
@zendesk I'm not sure you have received one comment that is excited about this drastic move. Its imperative that the reply box to the top of the ticket interface, why is this not considered before ...
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Michael M. Adams hat einen Kommentar hinterlassen
We also only use email channel and wouldn’t switch to the new UI as long as the reply box is at the bottom.
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Michael M. Adams hat einen Kommentar hinterlassen
Ah, ok thanks!
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Michael M. Adams hat einen Kommentar hinterlassen
Still getting terribly spammed by fidelitylifeandhealth.com, do I have it saved right in my image below?
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Michael M. Adams hat einen Kommentar hinterlassen
Is there a way of totally blocking the email address? I know we can add an email to the blocked list but that just puts it in the suspended status. I would rather be able to bounce any email send f...
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Michael M. Adams hat einen Kommentar hinterlassen
For us, one client may have multiple associated vendors and one vendor may have multiple associated clients. When a vendor submits a ticket, we use the lookup field to associate the applicable clie...
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Michael M. Adams hat einen Kommentar hinterlassen
I have setup an "organization lookup" field. Currently, when you view an organization, you can see all the tickets and all the users... it would be great if I could view all the associated tickets ...
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Michael M. Adams hat einen Kommentar hinterlassen
@... Still not working. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><meta http-equiv="Content-Type" content=...
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Michael M. Adams hat einen Kommentar hinterlassen
@... See below... I tested it out and now the footer doesn't pass at all.